Support

Deliver exceptional customer support at scale

Help your support team with resolve issues faster, onboard quicker, and proactively identify areas to improve

Security, permissions, and compliance built in.

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Powering both large enterprises and scaling startups
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Empower your support team

Quickly train team members

Automate training with playbooks, real-time QA scorecards, and call transcript analysis — reducing ramp time and ensuring consistent service quality

Answer questions faster & more accurately

Bring together SOPs, past tickets, and internal docs into one searchable hub —  so agents can resolve customer issues in seconds, not minutes

Be proactive with insights

Analyze ticket trends, predict emerging issues, and recommend solutions — like automating responses for top complaint drivers or coaching agents to improve CSAT, first response time, and handle time.

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Choose Credal to

Credal gives you everything you need to supercharge your business using generative AI - securely.

Quickly deploy AI organization wide
Pre-built data integrations with all major apps
Multi-agent framework with pre-built actions library
Ability to publish actions to select agents, users, and groups
Governed access to data and tools
Configure granular data permissions synced across all systems, even for multi-agent workflows
Human-in-the-loop approval for any action
Access controls for tools within MCP servers
Configure to your unique needs
No-code platform for anyone to build their own agent on top of any synced data
Use your choice of LLM and data platform
Deploy how you want: on-prem, single tenant, or SaaS
Secure your future
Remove need to build and maintain AI infrastructure
Stay at the forefront of AI capabilities with continuous releases
Access a world-class AI development team and forward-thinkers

Give your team agents to get work done anywhere

Credal gives you everything you need to supercharge your business using generative AI, securely.

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